there are two ways to register some one face- 1st - using your FR PC webcam 2nd - registering via SMS by KeyTech Mobile app  

• Close SMS
• Closer FR window
• Right-click on the taskbar (empty space)
• Select Task Manager
• in the Processing  Column look for-
•    -   SMS_Agent - Right Click - End Task
•    -   SMS _Client Service - Right Click - End Task

• right Click on SMS Icon on you Desktop
• Run as administrator
• enter you user name and password
• launch the FR

Uniview connecting on the (LAN) Local Network use this

• Example: 192.168.100.1:554/Streaming/channels/101/

connecting on the (WAN) outside of your Network use this:- 1st.  you do require static IP Network on the other side

• Example: Router Static IP 188.247.84.4:555/Streaming/channels/101/

Hikvision connecting on the (LAN) Local Network use this

• Example: 192.168.100.1:554/Streaming/channels/101/

connecting on the (WAN) outside of your Network use this: - 1st.  you do require static IP Network on the other side

• Example: Router Static IP 188.247.84.4:555/Streaming/channels/101/

Dahua: connecting on the (LAN) Local Network use this

• Example: rtsp://192.168.100.1:554/Live

connecting on the (WAN) outside of your Network use this: -

• Example: Router Static IP 188.247.84.4:555/live

Diagram   https://keytechsecurity.com/wp-content/uploads/2025/05/Diagram-scaled.png

• Insure there is suffixation lighting inn the area.
• The person not covering large area of their face while walking in front of the camera.
• look inn the direction of the camera if possible.

if non of the above works please contact us as support@smsbykeytech.com or via our website