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FREQUENTLY ASKED QUESTIONS

Do you have any questions?

- Do you offer after sale service?

Yes, and our after-sale service its to be proven one of the best in the world.

- Facial recognition do I require a special hardware?

No all you required a computer with Nivida Graphic card and any IP camera it will work.

- Facial recognition Do you help us with the setup?

Yes, we will set everything up for you or we will give you remote support.

- Facial recognition Can I use it for access control?

Yes, we one of the main fucking is access control.

- ANPR, do I require a special hardware?

No all you required a computer with Nivida Graphic card and any IP camera it will work.

- ANPR Do you help us with the setup?

Yes we will set everything up for you or we will give you remote support.

- Do I require an internet connection to run the software?

You are require at least to have an internet connection once every 7 days to make sure your software up to date.

- Fusion Splicing do you give a replacement machine until my machine serviced ?

Yes we offer you a courtesy machine free of charge while your machine been serviced.

- OTDR, Do you give a replacement OTDR until mine serviced?

It depends on the type of damage if we think the damage is fixable then yes.

- Do you offer warranty on the products sold?

Yes, we offer comprehensive warranty on all our Products.

- Security Services is there a minimum contract duration ?

We are very flexible when it comes to our contract duration.

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